Keep your equipment running at its best
Uncompromising Quality Service
We guarantee that your Fitel fusion splicer will be performing at its peak after being serviced by our specialized technicians who are factory-trained by Engineers at Furukawa Electric Co in Japan, with whom they have weekly contact, keeping them up to the minute with all aspects of Fitel products.
We offer a reliable 7 working days turnaround time and door-to-door shipping. This minimises the downtime on your projects while ensuring that your equipment are running at its optimal level.
We are also able to provide servicing support for splicers that are not locally-supported. If you have a problem with your splicer and would like to engage us rather than send equipment overseas, give us a call, we have assisted many customers over the years with honest and friendly customer support.
Give Justina a call on 1800 677 623 to arrange your next equipment service. For any service or equipment performance related questions, you can also contact us at service@ausoptic.com.
For those who are in Sydney, our service center is conveniently located at our Lane Cove West facility, 10 km from Sydney CBD
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We service and support the following product sets:
Fitel (Furukawa Electric Co)
Fusion splicers, cleavers and tools
Nanometer Technologies Inc.
polishing equipment and associated products
Norland Products Inc.
Interferometers
Condux Inc.
Hydrulic and Blowing Equipment
forte
power adaptors and associated products
Arapala
Test equipment and associated products
Various products sold by AusOptic International
Give our service team a call on 1800 677 623 to book your equipment in for service and or calibration.